Wrap With Soul
Winter 2004
by Tina Manzer
Find out what other retailers use to protect their customers' puchases Click here to read this article. |
Win the War on Returns
Winter 2006
by Kari Anderson
Discover the return scams that could be hurting your business and how other AM retailers are coping Click here to read this article. |
Why Your Store Needs Rules
Fall 2007
by Lewis H. Weber
Lewis H. Weber continues his behavioral management series by making the case for store manuals Click here to read this article. |
Who Gets a Discount?
Winter 2008
by Anya Harris
It seems every customer thinks he deserves a lower price on art supplies. Learn how other AM retailers decide who's eligible. Click here to read this article. |
Use Your Employees to Grow Profits
Summer 2005
by Tina Manzer
Click here to read this article. |
Thump The Slump
Summer 2011
by Doug Fleener
Every store hits a sales slump occasionally. Some slumps last a day, some last a couple days, and some last excruciatingly longer. Click here to read this article. |
The Nitty Gritty on In-Store Kitties
Summer 2006
by Barbara Hummel-Hardy
The greeting committee of cats creates a friendly atmosphere at SkyLand Farm. Click here to read this article. |
The Four Forces of Cash Flow
Winter 2012
by Greg Crabtree
For small, independently owned AM retailers, the problem with cash flow is that it lags behind profit. Click here to read this article. |
Telephone tips for busy retailers
Winter 2003
by Tina Manzer
Strong telephone skills can keep your customers calling back and coming in Click here to read this article. |
Taking Your Store Back to School
Summer 2002
by By Nate Abbott
Getting ready for the busy season can be made easier by folloeing these four steps Click here to read this article. |
Table Talk
Spring 2004
by by Heather Merrell and Tina Manzer
By borrowing some hands-on ideas from your crafty cousins, you can make your store more welcoming and inspiring to all kinds of shoppers. Click here to read this article. |
Step Away from that Lamppost
Winter 2013
by Tina Manzer
Three places to find inspiration and innovation in 2013. Click here to read this article. |
Secrets to a Successful Sale Event
Winter 2006
by Bob Nelson, POWER Retailing
Bo Nelson offers practical advice for organizing a profitable sale Click here to read this article. |
Practical Tips for Effective Signs
Summer 2003
Not too little, not too much...great signs require the perfect balance. Retail consultant Melanie McIntosh offers suggestions on how to acheive it. Click here to read this article. |
Organize Your Store Against Shoplifting
Spring 2007
by Tina Manzer
Tricks to trip up customers (and staff) with sticky fingers Click here to read this article. |
Organize Your Piles and Files
Spring 2008
by Laura Leist
If you're overwhelmed by paperwork and e-mail, learn how to toss what you don't need and sort what you do. Click here to read this article. |
No One’s Bailing You Out: Steps to Safeguard Your Small Business
Winter 2009
Learn how to safeguard your small business in a poor economy Click here to read this article. |
Measure Twice, Move Once
Spring 2008
by Barry Thomsen
Learn the questions to ask before you choose your new location. Click here to read this article. |
Maximize Them
Spring 2009
by Rick Segel
Rick Segel shares tips on how to sell your customers as much as possible, and then sell them more. Click here to read this article. |
Marketing With Music
Spring 2005
by Tina Manzer
Why not use sound to create a brand image and unique shopping experience? Click here to read this article. |
Lessons from Lance About Teamwork
Winter 2013
by Tina Manzer
Fans around the world recently watched the downfall of a team’s quintessential MVP when Lance Armstrong confessed to doping. Click here to read this article. |
Know Your Costs and Price for Profit
Winter 2012
by Tina Manzer
Here in the art materials industry, who wields the magic calculator that figures... Click here to read this article. |
How to Protect Knowledge From Walking Out the Door
Winter 2007
by Pam Holloway
Maintain valuable information even after veteran employees leave Click here to read this article. |
How to Pick the Perfect Products
Spring 2006
by Kari Anderson
Seasoned AM retailers talk about how they find products their customers want – before they want them Click here to read this article. |
Get Ready to Retire
Summer 2007
by Kari Anderson
Tips on planning for the future of your business Click here to read this article. |
Creating Eye-Catching Window Displays
Winter 2005
by Kim Fjordbotten, The Paint Spot
Retailer Kim Fjordbotten shares the tips she's learned Click here to read this article. |
’Tis the Season to Prepare for the Fourth Quarter
Fall 2010
by Anya Harris
Seasoned AM retailers share good ideas on what products do well, how to handle the rush and what techniques get people in the door. Click here to read this article. |
“Survivor Guilt” Could Be Affecting Your Sales
Fall 2010
by An excerpt from The Retail Doctor’s Guide to Growing Your Business by Bob Phibbs
Bob Phibbs, the Retail Doctor, discusses another way the economy may affect your sales Click here to read this article. |
Are Pets Good for Your Store?
Summer 2006
by Stacy Majewicz
In an informal poll we conducted to determine whether retailers felt that having pets in their stores was beneficial to business, the answer was a resounding “Yes.” Click here to read this article. |
AM Retailers: What Should You Wear?
Spring 2005
by Tina Manzer
Readers discuss dress codes and what works best for them Click here to read this article. |
AM Retailers Share Their Best Ideas
Summer 2006
by Kari Anderson
Attendees of Jeff Morrow's NAMTA presentation offer plenty of strategies for boosting business Click here to read this article. |
AM Retailer Turns Slow Time Into Show Time
Winter 2005
by Kari Anderson
Zelda Weiss share plans for her fifth in-store State of the Art Show. Click here to read this article. |
About Fixtures: New Isn’t Always Best
Winter 2007
by Stacy Majewicz
Retailers share tips on finding practical, inexpensive fixtures. Click here to read this article. |
