What Counts in Customer Analytics
In the art materials retail biz, every customer (and customer’s opinion) counts. Every customer interaction counts. Certainly, every dollar spent on keeping customers happy…
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Show and Tell
Each year during the first day of NAMTA’s trade show, retailer Andrew Preston and his posse of scouts fan out across the exhibit floor…
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Hitchin’ a Ride
by Kevin Fahy I got my first driver’s license when I was 16 years old, but it took me three years to save…
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